Overview
How we protect the shopping experience
We collect customer and order information only as needed to process purchases, provide support, prevent fraud, and improve our services. Payment details are handled securely through our payment providers. We do not sell personal information.
Customers may contact us to request access, correction, or deletion of personal information where applicable by law.
Collection
Information we may collect
The store may collect information you provide directly and limited technical information that helps the site operate.
- Name, email, phone number, billing details, shipping address, and order notes when you place an order or contact support.
- Order history, cart contents, wishlist activity, returns, refunds, and customer service messages.
- Basic device, browser, analytics, cookie, and security information used to maintain performance and protect the store.
Use
How information is used
- To process payments, confirm orders, arrange shipping, provide tracking, handle returns, and respond to support requests.
- To detect suspicious activity, prevent fraud, troubleshoot errors, measure store performance, and improve product discovery.
- To send service messages and, when enabled by your preferences, promotional updates about products, offers, or store news.
Choices
Your privacy choices
- You may contact us to request access, correction, deletion, or a copy of your personal information where applicable by law.
- You may opt out of marketing emails by using the unsubscribe option or by contacting support.
- Browser settings can be used to manage cookies, although some checkout or account features may require essential cookies.
Retention
Retention and security
We keep information only as long as it is needed for store operations, legal records, fraud prevention, tax/accounting duties, dispute handling, or customer service. We use practical safeguards designed to protect customer information, but no online system can be guaranteed to be completely risk free.
